Email (preferred)
concierge@jimmybet.co
Monitored 7 days a week, 06:00–24:00 AEST. We acknowledge every email within 4 hours during these times, and always within 24 hours.
Contact us
Our support team is based here in Australia and on hand seven days a week. You must be 18 or over to hold an account.
Contact form
Use the form on this page and we will reply by email within the times above.
Complaints
See our Complaints & Dispute Resolution process for a separate, formal escalation path.
Postal address (formal correspondence)
Jimmybet Partnership
67 Station St Malvern, VIC 3144
ABN 52 644 208 991 · Licence No. VIC-SBO-2020-0288
Victorian Gambling and Casino Control Commission (VGCCC)
Responsible gambling support (independent, free, 24/7)
Gambling Help Online — 1800 858 858 · gamblinghelponline.org.au
BetStop (National Self-Exclusion Register) — betstop.gov.au
Lifeline — 13 11 14